Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account details such as name, email address, phone number, and password hash.
• Profile details you choose to share, including location, farming interests, and business information.
• Marketplace content such as listings, messages, requests, and profile images.
• Device and usage data such as browser type, app version, and diagnostic logs.
• Location information when you choose to provide or enable it for relevant features.

2. How We Use Information

We use personal information to:

• Provide and maintain the MundaHub platform.
• Enable listings, requests, messaging, and account features.
• Send service notifications, security alerts, and support responses.
• Improve performance, usability, and product quality.
• Detect abuse, fraud, and unauthorized access.

3. How We Share Information

We may share information in these situations:

• With other users when you post content or send messages that are meant to be seen by them.
• With service providers that help host, secure, analyze, or support the platform.
• When required by law, regulation, legal process, or enforceable government request.
• To protect rights, users, safety, and the integrity of MundaHub.

4. Data Retention

We keep personal information only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it where appropriate.

5. Security

We use reasonable technical and organizational measures to protect information. No system is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You may be able to:

• Update your profile details in your account settings.
• Stop using the app or request account deletion.
• Disable device permissions such as location through your device settings.
• Contact support for help with privacy-related requests.

7. Children's Privacy

MundaHub is intended for adults and business users. We do not knowingly collect personal information from children without appropriate permission and safeguards.

8. International Use

If you access MundaHub from outside Zimbabwe, your information may be processed in countries with different data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will post the updated policy on this page and update the date above.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@mundahub.com.